The Wired Practice

A “wired practice” is one that’s in step and up to speed with the digital world – or as we like to call it, reality. Our Wired Practice is a free encyclopedia for you to use to build a truly wired practice. Go ahead, take some free advice.

In the Wired Practice, we’ve gathered all the advice medical practice owners and managers have worked years to accumulate. The content of our encyclopedia (articles, blogs, videos, webinars and research studies) addresses many facets of medical practice marketing and management, such as how to write a blog that attracts new patients, how to recruit and retain nurses, and how to get better online reviews.

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  • Medscape Cites CEO Ron King
    Medscape Cites CEO Ron King
    Medscape reporter Batya Swift Yasgur, MA, LSW talks to physicians and Vanguard's CEO about the new ways to tackle negative doctor reviews online.
  • Bad Reviews Stem From Customer Experience
    Bad Reviews Stem From Customer Experience
    Our research shows 96% of bad reviews of doctors have nothing to do with the care delivered. Our free e-book explains how to improve reviews.
  • Doctors Online Reviews Are Polarized
    Doctors Online Reviews Are Polarized
    Compared with restaurants, doctors online reviews are 64% more likely to have 5-stars, but 194% more likely to rate only 1-star. “Great reviews don’t come easily,” says researcher and Vanguard Communications Technical Director Jonathan Stanley. “Low star ratings or negative doctors' online reviews can be the deciding factor when a patient is searching for a provider.”

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  • Nonmonetary Methods of Employee Motivation
    Nonmonetary Methods of Employee Motivation
    In this video, Dr. Neil Baum discusses the nonmonetary methods of employee motivation. Staff members who are often encouraged will make extra efforts for the patients and the practice.
  • PR 101: How Physicians Can Earn Media Attention
    PR 101: How Physicians Can Earn Media Attention
    Dr. Neil Baum, aka Dr. Whiz, is a successful urologist from New Orleans, LA. In this video, Dr. Baum discusses how to create and maintain relationships with local media and in turn, get placements that will increase the number of new patients at a medical practice.
  • Shattering the Phone Bottleneck
    Shattering the Phone Bottleneck
    Healthcare Process Improvement Leader Amy Lueb discusses how data analysis at a practice cut phone calls in half and grew the clinic's capacity.

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Healthcare Management & Marketing Research & Publications by Vanguard Communications | doctor holding tablet

Research & Publications

Vanguard is on the leading edge of healthcare and digital research.



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Live Talks & Webinars

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Educational Videos

Watch videos on everything from practice management to online marketing.



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