Vanguard in the News

Media placements

View recent healthcare marketing and management media placements featuring Vanguard Communications below.

Also check out:

Vanguard’s featured videos on MedPage Today, a CME website for doctors

Healthcare marketing & management news, research & announcements from Vanguard


Telemedicine to Be a 2018 Game Changer

Telemedicine to Be a 2018 Game Changer

Telemedicine is going to fundamentally change the healthcare industry. Patients and providers alike will be affected by a shift to telemedicine, Vanguard medical advisor Dr. Neil Baum explains in a Rasmussen College article.
Cash for Care with Affordable Care Act Reform

Cash for Care with Affordable Care Act Reform

Part B News made several 2017 predictions that were accurate, one of which was the affects of the Affordable Care Act (ACA) reform and how it has impacted how patients pay for their care. The Part B News’ 2018 Predictions Survey suggests it was right to suspect more cash payments. Ron Harman King, CEO Vanguard Communications, offered insight into the emerging payment methodologies.
Common Revenue Cycle Management Mistakes that Hurt Customer Service

Common Revenue Cycle Management Mistakes that Hurt Customer Service

Because patient satisfaction is a key focus for hospitals and health systems, revenue cycle management (RCM) and patient satisfaction are closely intertwined. Becker's Hospital Review spoke with Ron King about overcoming the RCM mistakes that can hurt a hospital's customer service.
Patients' No. 1 Complaint? Medical Staff Service

Patients' No. 1 Complaint? Medical Staff Service

Hospital Review spoke with Ron King about a recent study suggesting medical staff customer service can be patients' main frustration. "Generally, it's far simpler to fix problems at the front desk or physician scheduling than to deal with allegations of inadequate medical skills."
Poor Doctor Reviews Linked to Bad Patient Service

Poor Doctor Reviews Linked to Bad Patient Service

Physicians Practice spoke with Ron King about a recent study showing that according to online review analysis, patient service in waiting rooms is more important to them than the care they receive in examination rooms.

 

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Talk to us

Ron Harman King, MAS, is CEO of Vanguard Communications and the author of The Totally Wired Doctor: Social media, the Internet & marketing technology for medical practices (learn more). He is an expert in the field of healthcare marketing and PR, appearing weekly on the KTVD/KUSA-TV 9 News (Denver’s NBC affiliate) Ask the Experts program, and as a frequent speaker at medical conferences in North America and Europe.

Interested in speaking with Ron King or one of our other experts? We are available to speak with the media or other interested parties anytime.

Media Contact: Jessica McLaughlin

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