Rising Consumerism in Healthcare Makes Process Improvement Key
With growing consumerism in the healthcare industry, process improvement is imperative to ensure patient satisfaction in a medical practice.
The Wired Practice by Vanguard Communications healthcare resources, articles and videos tap into research and experienced-based knowledge for improving business and patient care.
Doctor Communication Skills Are the Heart of Bedside Manner
Communication skills are the heart of bedside manner and critical for your patients’ satisfaction & yours. Here’s how to improve them.
Process Problem Solving in Medical Practice
If things aren’t going well in your medical practice, don’t blame your people. Use a PICK chart for process problem solving instead.
Good Questions to Ask a Prospective Healthcare Marketing Agency
Doctors vetting a medical marketing agency for their healthcare practice need to ask the right questions – and know the right answers. The leader in healthcare marketing, Vanguard Communications, shows you how.
How to Find the Right Healthcare Digital Marketing Agency
Finding the right healthcare digital marketing agency that fits your medical practice is not easy. Here’s what to look for and beware of.
How to Justify an Investment in Medical Marketers
Vanguard’s fee e-book explains how to get your physician partners’ buy-in to bring in medical marketers – and lots of new patients.
Enhancing the Doctor Patient Relationship
Medical Advisor Neil Baum, MD, gives ideas for doctors to improve patient satisfaction. “In my experience, the patients with whom I’ve developed close and trusting relationships seem to be better at following treatment plans, which helps improve positive outcomes.”
Happier Patients Correlate to Fewer COVID-19 Deaths
Our latest research suggests that as a whole, the more satisfied you are with your medical care, the more likely you are to survive if you contract the new coronavirus.
Bad Reviews Stem From Customer Experience
Our research shows 96% of bad reviews of doctors have nothing to do with the care delivered. Our free e-book explains how to improve reviews.
Employee Motivation and Safety During Coronavirus
What will keep medical staff safe and sane during the coronavirus pandemic? Dr. Neil Baum offers tips on how doctors can be leaders in employee motivation.