The Wired Practice by Vanguard Communications provides free articles and videos that tap into research and experienced-based knowledge for practice improvement and successful marketing.
Our research indicates people show love for doctors much less in online reviews than they do for lawyers, who are 44% more likely than doctors to receive a 5-star review. If there’s a lesson to be learned, it’s that picking a doctor can be a lot like online dating.
Compared with restaurants, doctors online reviews are 64% more likely to have 5-stars, but 194% more likely to rate only 1-star. “Great reviews don’t come easily,” says researcher and Vanguard Communications Technical Director Jonathan Stanley. “Low star ratings or negative doctors’ online reviews can be the deciding factor when a patient is searching for a provider.”
Dr. Neil Baum tells a story of his disastrous medication error that left a patient very ill, and advises how to improve medication compliance in the future.
One of the most difficult situations that physicians face in medicine is dealing with an emotionally charged or difficult patient. In this video, oncologist Dr. Saketh Guntupalli discusses the effective way to address the concerns of emotionally distressed patients.
Following the FaceApp security debacle, we discuss the security of phone apps, what you can do to protect yourself and why doctors should be extra cautious.
Jeff Witz of MediQuis Asset Advisors discusses the 6 mistakes physicians should avoid in order to meet their financial goals.
Dr. Neil H. Baum explains how healthcare employers can use the sandwich technique of employee engagement to provide constructive criticism to employees.
Dr. Neil H. Baum discusses the vital role of SEO in attracting new patients. Healthcare practices make SEO a priority in their online marketing.
Dr. Neil H. Baum discusses the importance of patient experience and using the experiential practice to create win-win for the practices and the patients.
In this blog, Dr. Neil H. Baum describes how doctors can break bad habits to become more productive and profitable.