Doctors Should Embrace Healthcare Consumerism to Attract Patients
CEO Ron Harman King tells Well that medical practices need to act like the hospitality industry, practicing healthcare consumerism to keep patients happy.
How Will the 2018 Election Results Affect Physician Salaries?
In this video, Ron Harman King CEO of Vanguard Communications, describes the 2018 elections’ likely effect on healthcare, and what the future holds in regards to physician earnings. Watch the video here.
PAGS Practice Enhancement Program | Ron Harman King & Dr. Neil H. Baum
Dr. Neil H. Baum and Ron Harman King have made their presentation content from the December 2018 PAGS Practice Improvement Program session available to all attendees.
Dr. Baum Shares the Best Ways to Handle Patient Complaints
Dr. Baum shared American Mobile with his 3-step patient complaint de-escalation process that can help nurses resolve issues & end up with happier patients.
Three Ways to Fight Patient Illiteracy
In this edition of The Wired Practice on MedPageToday.com, Vanguard’s CEO shares three ways healthcare professionals can fight patient illiteracy.
Customers Rank Best Hospitals in US Poorly
Our study of Yelp reviews shows customers who use U.S. News & World Report’s best hospitals in U.S. rated them poorly, primarily due to nonmedical issues.
SEO Expert: Tips from PR Professionals
Multi-Media Public Relations Manager Jessica McLaughlin was featured in an SEO Expert article with her tips on creating a successful career in PR.
A Doctor’s Two Most Important Body Parts–for Patient Satisfaction
Ron Harman King discusses how doctors can increase patient satisfaction in a few easy steps, focusing on their eyes and, yes, butts. Watch the video.
Trump Is Right: Google Search Is Biased
Ron Harman King of Vanguard discusses the truth behind Donald Trump’s tweet about Google’s bias with MedPageToday.com. Watch the video here.
If Good Medicine Defines Hospital Success, Why Are So Many Patients Complaining?
Ron Harman King spoke with multiple radio shows about a recent study of online reviews that found patients complaining about the nation’s top hospitals.