HIPAA allows new way to engage patients, but documentation is key
Electronic Health Reporter features Vanguard’s medical advisor Dr. Neil Baum on telemedicine use during COVID-19 emergency and HIPAA waiver.
Love Thy Doctor? Recent Stats Say Not So Fast in Reviews Online
Doctors get the short end of the stick when it comes to reviews online. Why? The Burgundy Zine turns to Vanguard Communication’s latest research about physician reviews online.
How to Build a Doctor’s Financial Advisor Dream Team
Doctors often try to DIY it on their finances, but does that deliver sustainable growth? Listen to a doctor’s financial advisor.
Doctors’ Interpersonal Skills Affect How Patients Choose a Doctor
Dermatology Times features Vanguard’s study that finds patients choose a doctor by their online customer service reviews, not the medical care.
People Show Love for Doctors Much Less Than for Lawyers
Our research indicates people show love for doctors much less in online reviews than they do for lawyers, who are 44% more likely than doctors to receive a 5-star review. If there’s a lesson to be learned, it’s that picking a doctor can be a lot like online dating.
Doctor Online Reviews: It’s Love or Hate
Compared to restaurants, doctor online reviews are 64% more likely to have 5 stars, but nearly 200% more likely to rate only 1 star.
Doctors Online Reviews Are Polarized
Compared with restaurants, doctors online reviews are 64% more likely to have 5-stars, but 194% more likely to rate only 1-star. “Great reviews don’t come easily,” says researcher and Vanguard Communications Technical Director Jonathan Stanley. “Low star ratings or negative doctors’ online reviews can be the deciding factor when a patient is searching for a provider.”
Improving Hospitals’ Doctor Communication
MultiBriefs features Vanguard Communications’ tips on how to improve hospital’s patient-centered approach by focusing on doctor communication.
The FaceApp Foul: When Online Fun & Security Are at Odds
Following the FaceApp security debacle, we discuss the security of phone apps, what you can do to protect yourself and why doctors should be extra cautious.
Six Mistakes That Hinder Physicians’ Financial Goals
Jeff Witz of MediQuis Asset Advisors discusses the 6 mistakes physicians should avoid in order to meet their financial goals.