Bad Reviews Stem From Customer Experience
Our research shows 96% of bad reviews of doctors have nothing to do with the care delivered. Our free e-book explains how to improve reviews.
The Wired Practice by Vanguard Communications healthcare resources, articles and videos tap into research and experienced-based knowledge for improving business and patient care.
Employee Motivation and Safety During Coronavirus
What will keep medical staff safe and sane during the coronavirus pandemic? Dr. Neil Baum offers tips on how doctors can be leaders in employee motivation.
Retain Key Medical Employees with a Great Health Insurance Plan
For medical practices, providing a comprehensive health insurance benefit is key to attracting and retaining talented employees.
How to Build a Doctor’s Financial Advisor Dream Team
Doctors often try to DIY it on their finances, but does that deliver sustainable growth? Listen to a doctor’s financial advisor.
Improve Medication Compliance: Enlist Pharmacy Assistance
Dr. Neil Baum tells a story of his disastrous medication error that left a patient very ill, and advises how to improve medication compliance in the future.
Six Mistakes That Hinder Physicians’ Financial Goals
Jeff Witz of MediQuis Asset Advisors discusses the 6 mistakes physicians should avoid in order to meet their financial goals.
Employee Engagement Feedback Using the Sandwich Technique
Dr. Neil H. Baum explains how healthcare employers can use the sandwich technique of employee engagement to provide constructive criticism to employees.
Creating an Experiential Practice for the Best Patient Experience
Dr. Neil H. Baum discusses the importance of patient experience and using the experiential practice to create win-win for the practices and the patients.
The Elephant’s Chains and Breaking Bad Habits
In this blog, Dr. Neil H. Baum describes how doctors can break bad habits to become more productive and profitable.
Problem-Solving Your Fishbone Into a Wishbone
Medical Advisor Neil Baum, MD and MedAmorphosis process improvement expert Dave Spiciarich show medical practice managers how to use the fishbone problem-solving analysis to solve operations issues.