The Wired Practice by Vanguard Communications healthcare resources, articles and videos tap into research and experienced-based knowledge for improving business and patient care.
Medical Advisor Neil Baum, MD, gives ideas for doctors to improve patient satisfaction. “In my experience, the patients with whom I’ve developed close and trusting relationships seem to be better at following treatment plans, which helps improve positive outcomes.”
Here we present the methodology of our study showing that higher online review ratings of doctors indicate reduced percentage of COVID-19 deaths in the U.S. top 100 cities.
Well-crafted and thought out email marketing like e-newsletters give your practice an opportunity to foster affinity among patients.
Our research shows 96% of bad reviews of doctors have nothing to do with the care delivered. Our free e-book explains how to improve reviews.
Telehealth is taking center stage in the care of patients, especially in the time of COVD-19. Doctors, don’t tarnish your reputation with amateur netiquette in your video presence.
One of the most difficult situations that physicians face in medicine is dealing with an emotionally charged or difficult patient. In this video, oncologist Dr. Saketh Guntupalli discusses the effective way to address the concerns of emotionally distressed patients.
Dr. Neil H. Baum discusses the importance of patient experience and using the experiential practice to create win-win for the practices and the patients.
Bad advice can be worse than no advice. This blog discusses eight ways practices can get and keep patients by building trust within the patient experience.
Healthcare customer service is very important to patients. Dr. Neil H. Baum of Vanguard shares lessons doctors can learn from the hotel industry.
Dr. Neil Baum, medical advisor for Vanguard Communications, shares his advice on improving patient satisfaction and benefiting from word-of-mouth marketing.