Online Complaints? Blame Customer Service, Not Doctors’ Care
In a nationwide study, Vanguard Communications has uncovered what drives patients to write glowing, or scathing, reviews on the Internet.
The Wired Practice by Vanguard Communications provides free articles and videos that tap into research and experienced-based knowledge for practice improvement and successful marketing.
Webinar: Answering Patients’ Difficult Questions About Surgery
Surgery is a big decision for any patient, and each can ask hard questions when trying to assess a surgeon’s skills. Dr. Jaime Arruda explores the principles of patient transparency.
Webinar: Demystifying Healthcare SEO
The rise of search engines has fueled a burgeoning industry in digital marketing. But does every medical practice need an SEO consultant?
Healthcare SEO Basics for Doctors
Although rankings are ever changing, become a well-informed SEO physician by picking the right keyword as a function of content.
Webinar: Blogging – The Why and How for Doctors
Learn how to manage your time as a doctor blogger and choose topics that can improve treatment outcomes and increase practice growth.
Online Reputation Lessons From Dentist Who Shot Lion
The case of the dentist who shot an African lion illustrates the importance of proactive online reputation management for healthcare providers.
Webinar: The (Almost) Perfect Medical Practice
Urologist Neil Baum shares strategies for filling providers’ calendars, making patients and referral physicians happy, building staff morale, and minimizing legal and clinical problems all through branding a medical practice from the inside out.
Webinar: Blueprinting Your Practice’s Profit Engine
Pathways to Prosperity Webinar Series by Vanguard Communications: Blueprinting Your Practice’s Profit Engine, presented by Steve Sorensen
Webinar: Five Ways to Make Your Practice Less Hackable
The U.S. government reported over 135 million individuals had their health records exposed. Unless you make security a priority, you and your practice will be breached.
A PHI-less World
We need to eliminate protected health information (PHI) from existence and move to a password protected system. It really is that simple—and that revolutionary.