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Author: Vanguard Communications

When and How to Say I’m Sorry to Patients

It sounds so easy to say that healthcare professionals need to be willing to apologize to their patients. But it’s not that simple. As Ron Harman King of Vanguard Communications discusses in this edition of the Wired Practice, there are legal considerations.

Cash for Care with Affordable Care Act Reform

Part B News made several 2017 predictions that were accurate, one of which was the affects of the Affordable Care Act (ACA) reform and how it has impacted how patients pay for their care. The Part B News’ 2018 Predictions Survey suggests it was right to suspect more cash payments. Ron Harman King, CEO Vanguard Communications, offered insight into the emerging payment methodologies.