How to Increase Your “Google Juice”
In this edition of “The Wired Practice,” Vanguard CEO, Ron Harman King, shares how to show on page 1 of Google without paying. Watch the full video.
Telemedicine to Be a 2018 Game Changer
Telemedicine is going to fundamentally change the healthcare industry. Patients and providers alike will be affected by a shift to telemedicine, Vanguard medical advisor Dr. Neil Baum explains in a Rasmussen College article.
Cash for Care with Affordable Care Act Reform
Part B News made several 2017 predictions that were accurate, one of which was the affects of the Affordable Care Act (ACA) reform and how it has impacted how patients pay for their care. The Part B News’ 2018 Predictions Survey suggests it was right to suspect more cash payments. Ron Harman King, CEO Vanguard Communications, offered insight into the emerging payment methodologies.
Almost Two-Thirds of Reviewers Give Top Hospitals Poor Ratings
A study of nearly 3,000 Yelp reviews from the nations top 20 hospitals, as chosen by US News & World Report, show that 2/3 of reviewers give hospitals one to three stars.
Should Patients Be Allowed to Record Conversations with Their Doctor?
In this edition of “The Wired Practice,” Ron Harman King of Vanguard Communications looks at the legally sticky issue of patients recording their conversations with their doctors. Legalities aside though, King says physicians have a lot to gain by allowing recordings.
Radio Tour: Consumers Want Better Customer Service at Hospitals
Ron Harman King shares Vanguard Communications’ latest research findings and gives tips to consumers for choosing a hospital with good customer service to top radio shows across the country.
Analysis: Nearly Two-Thirds of Reviews Online Give Top-Ranked Hospitals Mediocre to Poor Marks
Vanguard Communications analyzed reviews of the nation’s top 20 hospitals and found that 67% of the reviews were negative, and 9/10 complaints were for customer service issues.
Taking on Controversial Topics Like Gun Safety with Patients
Following the Oct. 1 Las Vegas mass shooting, Ron King shares advice for doctors who need to talk about controversial topics with their patients.
Vanguard Wins Three 2017 Gold Leaf Awards for Healthcare Communications
Vanguard Communications received three Gold Leaf Awards at the Colorado Healthcare Communicators’ 2017 awards ceremony for writing, website design & e-newsletter communications.
Five Ways to Improve Online Reviews Ethically
In this edition of “The Wired Practice,” Ron Harman King of Vanguard Communications says that both current and potential patients can form impressions about your practice from what they see in online reviews. He provides some suggestions on how to improve those first web-based impressions.