The Wired Practice by Vanguard Communications provides free articles and videos that tap into research and experienced-based knowledge for practice improvement and successful marketing.
In this blog, Neil H. Baum, MD, discusses the importance of medical practices measuring marketing analytics for all marketing efforts. Learn why physicians should pay close attention to marketing metrics.
Bad advice can be worse than no advice. This blog discusses eight ways practices can get and keep patients by building trust within the patient experience.
Healthcare customer service is very important to patients. Dr. Neil H. Baum of Vanguard shares lessons doctors can learn from the hotel industry.
Dr. Neil H. Baum and Ron Harman King have made their presentation content from the December 2018 PAGS Practice Improvement Program session available to all attendees.
Dr. Neil Baum, medical advisor for Vanguard Communications, shares his advice on improving patient satisfaction and benefiting from word-of-mouth marketing.
What does Coach John Wooden’s advice on basketball shoes and socks have to do with running a successful practice with good office phone etiquette? A lot.
Dr. Neil H. Baum, a healthcare marketing expert, discusses how doctors can make the most of btheir marketing dollars by tracking ROI accurately.
In this next installment of the Practice Pain Relievers video series, Dr. Neil Baum shares lessons he learned throughout his 40 year career about the patient experience. Learn from an experienced doctor, speaker and author about how to have happier patients.
Ron Harman King discusses how doctors can increase patient satisfaction in a few easy steps, focusing on their eyes and, yes, butts. Watch the video.
Ron Harman King of Vanguard discusses the truth behind Donald Trump’s tweet about Google’s bias with MedPageToday.com. Watch the video here.