Studies Digging Into Details of Online Reviews
A Healthcare Dive article shared a Vanguard study stating two-thirds of online reviews of top-line hospitals gave mediocre to poor ratings on Yelp.
A Healthcare Dive article shared a Vanguard study stating two-thirds of online reviews of top-line hospitals gave mediocre to poor ratings on Yelp.
Vanguard’s CEO and medical advisor shared tips for problem solving in a medical practice with the Journal of Medical Practice Management.
In this edition of “The Wired Practice,” Ron Harman King suggests that habitual use of the formal title “Dr.,” either consciously or subconsciously, makes patients less likely to engage in more productive dialogue.
In this edition of The Wired Practice, Ron Harman King offers guidelines on safe use of social media for patient education and recruitment.
CEO Ron Harman King tells Well that medical practices need to act like the hospitality industry, practicing healthcare consumerism to keep patients happy.
In this video, Ron Harman King CEO of Vanguard Communications, describes the 2018 elections’ likely effect on healthcare, and what the future holds in regards to physician earnings. Watch the video here.
Dr. Neil H. Baum and Ron Harman King have made their presentation content from the December 2018 PAGS Practice Improvement Program session available to all attendees.
Dr. Baum shared American Mobile with his 3-step patient complaint de-escalation process that can help nurses resolve issues & end up with happier patients.
In this edition of The Wired Practice on MedPageToday.com, Vanguard’s CEO shares three ways healthcare professionals can fight patient illiteracy.
Our study of Yelp reviews shows customers who use U.S. News & World Report’s best hospitals in U.S. rated them poorly, primarily due to nonmedical issues.