Improving Hospitals’ Doctor Communication

MultiBriefs features our tips on better doctor communication

MultiBrief’s logo for a story on doctor communication | Vanguard Communications | Denver

In a post by MultiBriefs’ Lisa Mulcahy, she writes, “… even the best patient-centered approach may be overlooking small points that really matter. It’s key to take a granular overview of whether you’re getting as specific as you possibly can when it comes to the details your patients truly care about.”

She then noted our research on the importance of doctor communication in delivering such details. “Research from Vanguard Communications found that 96% of Google+ reviews citing provider complaints center on poor communication. Few things are as nerve-wracking as not being told when your condition has worsened or improved, so ensure that your caregivers check in with patients immediately whenever a change occurs.”

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