Vanguard’s CEO and medical advisor shared tips for medical problem solving with the Journal of Medical Practice Management
Ron Harman King and Dr. Neil Baum provided doctors with advice on how to solve problems by getting to the root cause of the issue. They mention that this is not something tough for those with a medical degree but it is needed by many providers who are also the leader of the practice. By following the advice of King and Dr. Baum, practices can address the main issue rather than just the symptoms of the problem.
The problem-solving technique they recommend to use, the 5 whys, began in Japan at the Toyota Motor Company and has been applied through just about every type of industry around the world.
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