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Videos

The Wired Practice by Vanguard Communications free healthcare educational videos: tap into research and experienced-based knowledge for improving business and patient care.


Raising the Physician Voice

Although gene therapy, stem cell research, and pharmacogenomics are leading the way into the future of medicine, society continues to exhibit “Frankenstein phobias.” Doctors can ease those fears by joining conversations about science and risk.

Five Ways to Improve Online Reviews Ethically

In this edition of “The Wired Practice,” Ron Harman King of Vanguard Communications says that both current and potential patients can form impressions about your practice from what they see in online reviews. He provides some suggestions on how to improve those first web-based impressions.

Shattering the Phone Bottleneck

Healthcare Process Improvement Leader Amy Lueb discusses how data analysis at a practice cut phone calls in half and grew the clinic’s capacity.