Winning Healthcare Consumers’ Hearts & Minds
Ron King discusses the impact of the internet on healthcare decisions and how providers should consider new ways to deliver not just quality of care but quality of service.
The Wired Practice by Vanguard Communications free healthcare educational videos: tap into research and experienced-based knowledge for improving business and patient care.
Shattering the Phone Bottleneck
Healthcare Process Improvement Leader Amy Lueb discusses how data analysis at a practice cut phone calls in half and grew the clinic’s capacity.
Is It Time to PICK at Your Problems?
Healthcare Process Improvement Leader, Amy Lueb, describes how to create a PICK chart to organize and prioritize a list of issues or tasks.
Beating the Meeting Defeaters
Medical practice process improvement leader Dave Spiciarich describes how meeting facilitators can manage two common, but challenging, personality types: disrupters and non-participators.
Medical Practice Management Requires De-Rusting
Doctors can re-engineer their practice to be more efficient and have a positive effect on finances, patient care and possibly even on patient outcomes.
Dr. Neil Baum Debuts Video Series
Dr. Neil Baum debuts our new series, “Practice Pain Relievers” that aims to eliminate the pain of practice operations and bring joy back to doctoring.
What Happened When a Doctor Cried on Social Media
In this edition of “The Wired Practice,” Ron Harman King of Vanguard Communications notes that doctors who have used social media have demonstrated directly, or by proxy, that patients’ physical and emotional well-being is a top priority, which can help the doctors online reputation.
What Physicians Can Do About Nurse Turnover
Nearly every physician these days is feeling at least some effect of a big problem in medicine: nurse turnover. In this MedPage Today video, Vanguard CEO Ron King tells doctors what they can personally do about it in their practice.
Do Patients Hear Your Health Information? Do You Hear Them?
Ron King’s videos are a popular feature on MedPage Today, and in this one he gives doctors tips on how to make sure their patients understand the health information given to them.
Employee Physicians: Asking for a Power Raise & Avoiding Burnout
In this video from “The Wired Practice” series, Ron King shares ways that physician employees can ask for a “power raise,” which is a raise that has both physical and fiscal components, in order to love their jobs.