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Practice Management & Improvement

The Wired Practice by Vanguard Communications healthcare resources, articles and videos tap into research and experienced-based knowledge for improving business and patient care.


Shattering the Phone Bottleneck

Healthcare Process Improvement Leader Amy Lueb discusses how data analysis at a practice cut phone calls in half and grew the clinic’s capacity.

Beating the Meeting Defeaters

Medical practice process improvement leader Dave Spiciarich describes how meeting facilitators can manage two common, but challenging, personality types: disrupters and non-participators.