Dr. Neil Baum, aka Dr. Whiz, is a successful urologist from New Orleans, LA. In this video, Dr. Baum discusses how to create and maintain relationships with local media and in turn, get placements that will increase the number of new patients at a medical practice.

Healthcare Process Improvement Leader Amy Lueb discusses how data analysis at a practice cut phone calls in half and grew the clinic’s capacity.

Healthcare Process Improvement Leader, Amy Lueb, describes how to create a PICK chart to organize and prioritize a list of issues or tasks.

Medical practice process improvement leader Dave Spiciarich describes how meeting facilitators can manage two common, but challenging, personality types: disrupters and non-participators.