“I’m Sorry” The Art of the Apology
Dr. Baum walks you through where to apologize, how to structure your apology and what to say (or not say).
The Wired Practice by Vanguard Communications provides free articles and videos that tap into research and experienced-based knowledge for practice improvement and successful marketing.
Using ChatGPT for Prior Authorization
Have you been reading the many news stories about AI (artificial intelligence), ChatGPT, Google Gemini, etc.? Are you fearful or optimistic about the implications for healthcare? Let Vanguard’s Medical Advisor Dr. Neil Baum assuage your concerns.
New focus on mental health importance fuels research, new initiatives
A mélange of developments suggests that psychological assessments and treatments are getting the support that many professionals say is woefully overdue.
Don’t Have an ADA Compliant Website?
Vanguard Communications of Denver helps medical & legal practices achieve an ADA compliant website.
Ohio Governor’s Veto of Gender-Affirming-Care Ban Stokes an Already Hot Issue
Ohio Governor’s veto of gender-affirming-care ban stokes an already hot issue of anti-LGBTQ laws.
The Art of Finding and Giving Forgiveness
Has someone wronged you making you angry and bitter. Dr. Neil Baum provides advice on the art of forgiveness.
Long & Winding Road to Full Marijuana Legalization
A decade after recreational dispensaries opened, will cannabis finally get a get-out-of-jail-free card to full legalization?
Staff Motivation – Periodic Performance Reviews
Dr. Neil Baum tackles how to conduct great periodic performance reviews that leave staff motivated, not demoralized.
SCOTUS Declines to Break Logjam Over ADA Website Compliance
Is there a risk for your practice if your website is not ADA compliant? We pass along the latest news and break the topic down for you.
Medicare Advantage lands in eye of storm over lawsuits, reform, complaints
The highly popular Medicare Advantage (MA) insurance program takes center stage as class action lawsuits over use of artificial intelligence combines with uproars over reform plans and sales commissions.